User Guides
Start here to learn how Service Direct works
- Growing Your Service Direct Account
- Using the Lead Manager
- Using the Campaigns Manager
- Using the Billing Center
- Using the mySD Dashboard
Leads
All about your Leads and the Lead Manager
- Understanding Billable and Non-Billable Leads
- Controlling Your Lead Volume
- Qualifying Leads
- Non-Billable Leads: Spam, Robocalls, Wrong Numbers
- Submitting a Lead for Review
Campaigns
All about your Service Direct Campaigns
- Adjust Your Cost Per Lead
- Adjust Your Campaign Schedule
- Understanding and Editing Your Service Area
- How to Pause or Enable a Campaign
- Lead Delivery & Lead Notifications Settings