User Guides
Start here to learn how Service Direct works
- Using the mySD Dashboard
- Using the Lead Manager
- Using the Campaigns Manager
- Using the Billing Center
- Growing Your Service Direct Account
Leads
All about your Leads and the Lead Manager
- Controlling Your Lead Volume
- Understanding Billable and Non-Billable Leads
- Managing Your Leads
- Call Insights Service
- Qualifying Leads
Campaigns
All about your Service Direct Campaigns
- Adjust Your Cost Per Lead
- Adjust Your Campaign Schedule
- How to Pause or Enable a Campaign
- Understanding Your Service Area
- Lead Delivery & Lead Notifications Settings
Account Management
Manage your Service Direct mySD Account
- Get Support
- Managing Users & Notifications
- Log in to Your mySD Account
- Change or Reset User Passwords or Get Help with a Forgotten Email
- Pause or Cancel Your Service Direct Account