Change or Reset Your Password

Learn how to update the password to your mySD Account.

Users

Easily make changes to your mySD Password from the Users page in mySD. To get started, click "More" from the Navigation Menu, then select "Users."

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Change a mySD User Password.

Each User on your mySD Account has its own password. In the event you want to change this password, on the User's page, simply click the "Edit" link on the far right of the User's row. In the subsequent popup, click the "Send password reset link to this user" link. 

 

In the event the User forgot their password, another User may send the password reset link as well.

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What to do if you forget your password.

If there are no other Users on your mySD account and you have forgotten your password, click the "Need Help" link on the login screen, then input the login email address to send a password reset link.

Need Help Forgot Password

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What to do if you forget your login email.

If you are unsure of your login details, such as your login email address, you can contact our Support team at (512) 270-2638.

Need Help Contact Us