Managing Your mySD Account

Adjust User Settings, Notifications, Passwords, and more.

dividerManage Users and NotificationsUsers Pane

Add or remove Users, set permissions, reset passwords, and adjust notification preferences in the Users pane. You can access these settings anywhere in mySD by clicking "More" in the top navigation bar and selecting "Users."


Learn more about Managing Users and Notifications.


Add Additional Campaigns

Many of our clients service multiple industries and expand into more locations as their business continues to grow. We support clients across the US and Canada in a variety of Service Categories, so if you think this applies to you, schedule a time to speak with one of our Support Team members to see if adding more Campaigns is right for you!


Learn more about Growing Your Account.


Pause or Cancel Your mySD Account

We understand that there might be occasions when you may need to temporarily pause new Leads or may simply no longer need new customer Leads. We want to help you make the most informed decision on whether you should pause or cancel your Account.


If you want to cancel your account entirely, we would hate to see you go. That said, our service is contract-free and you can cancel at any time. Keep in mind, we have many options to reduce Lead Volume or temporarily pause all Leads, which are often better short term alternatives to canceling your account.


If you still wish to cancel your account, please contact a Support Team Member.


Get Help

Still need help with your mySD Account? The Service Direct Help Center is available 24/7 and holds answers to the most common questions from our Clients. You can also reach our Support Team by filling out our support form, by calling our Support phone number at 512-270-2638, or by scheduling a call for our team to reach out to you when it's most convenient.


Learn more about our resources in How to Get Help