mySD Browser Requirements
Learn which web browsers support the mySD platform.
Which browsers does mySD support?
mySD supports the current versions of the following popular desktop and mobile web browsers:
- Chrome
- Safari
- Firefox
- Opera
- Brave
- Microsoft Edge* (not supported during the initial Sign Up process; fully supported thereafter)
If your preferred browser is not listed, we recommend switching to one of the above-listed browsers while using mySD to ensure an uninterrupted experience.
What should I do if mySD is not working on a supported browser?
If you are having trouble accessing mySD on a supported browser, try the following steps:
- Confirm you are using the current version of your browser.
- Clear your browser cache. In most browsers, open Settings (or Preferences), navigate to Privacy or History, and select the option to clear cached images and files.
- Clear your browser cookies. In the same Privacy or History settings, select the option to clear cookies and site data, then restart your browser.
If the issue persists, please contact our support team for further assistance.